Privacy Policy

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PRIVACY POLICY

DATA CONTROLLER

Browsing this website may lead to the processing of data concerning identified or identifiable persons.
Pursuant to the applicable regulation and to the provisions of article 13 of EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the “EU Regulation”), we would like to inform you that the Data Controller is Miroglio Fashion S.r.l., with registered offices in Alba (CN), Via S. Margherita 23, Italy, fiscal code and VAT no. 03232400048 (hereinafter the “Data Controller”). We would also like to inform you that the Miroglio Group has appointed a Data Protection Officer, who resides at the following address: Miroglio Group - Data Protection Officer, Via S. Barbara 11, 12051 – Alba (CN), Italy, email: dpo@miroglio.com.

METHODS FOR PROCESSING

Data processing will take place with automated tools for the time strictly necessary to achieve the purposes for which they were collected and for the purposes specified in the paragraphs of the section "Types of Processed Data" of this Privacy Policy.
Specific safety measures are complied with to prevent loss of data, illegal use or misuse of and unauthorised access to the same. Processing connected to this website’s services is only carried out by personnel in charge of processing, or by possible third parties qualified as Data Processors, exclusively for activities related to the purposes set forth in the specific disclosures on the site. A full list of Data Processors may be requested at any time in writing from the Data Controller, at the address specified in the section "Rights of the data subject". Personal data will be processed within the European Union, but they could be processed also outside the European Union, for reasons of efficiency of the service in the execution of the purposes indicated under this privacy policy and in the specific privacy information notice on the site. In these cases, the data processing will be made in countries that have received adequacy decisions from the European Commission or, however, through the signature of the standard contractual clauses.

TYPE OF DATA PROCESSED

Browsing data

Computer systems and software procedures used for operating this website acquire, during normal operation, some personal data whose conveyance is implicit in the use of Internet communication protocols. This information is not collected to be associated to identified parties, but due to its very nature it might allow users to be identified through processing and association with data held by third parties. This category of data includes IP addresses or domain names of computers used by users connecting to the site, URI (Uniform Resource Identifier) of requested resources, time of request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.) and other parameters regarding the user's operating system and computer environment.
These data are only used to obtain anonymous statistical information about site use and to ensure its correct operation and are deleted immediately after processing. The data might be used to ascertain liability in the event of hypothetical computer crimes against the website: except for this eventuality, the data on web contacts currently do not persist longer than seven days.

Data intentionally supplied by the user

Browsing the website does not require the provision of any personal data by the user. The optional, explicit and voluntary sending of e-mail to the addresses listed on this site involves subsequent acquisition of the sender's address, required to respond to requests, and any other personal data included in the message. Said data will only be used in order to follow up the user’s request and they may be disclosed to third parties only when this is necessary for said purpose.
The processing of the data for such purposes does not require your consent, since the processing is necessary for the execution of a contract to which you are party or for the application of pre-contractual measures adopted at your request (article 6, subparagraph 1, letter b of the Regulation) or, where applicable, in order to fulfil a legal obligation (article 6, subparagraph 1, letter a of the Regulation).
The data will be processed with tools that protect the confidentiality and security of your data in accordance with the applicable privacy policy. For the processing of data for purposes other than the ones mentioned above, said data will be retained for the time that is strictly necessary for the provision of the requested service to the user and they will be deleted immediately afterwards, without prejudice to other obligations of retention stipulated by law.

Cookies

For information regarding cookies on the website please refer to the Cookie Policy.

OPTIONAL NATURE OF DATA PROVISION

Except as specified for navigation data, the user is free to provide personal data when requested in special sections of the site. Failure to provide them may involve the impossibility to obtain what is required.

RIGHTS OF THE DATA SUBJECT

The subjects of the personal data have the right, at any time, to exercise their articles as they arise from articles 15 et seq. of the EU Regulation, among which: a) the right to be informed on the purposes and methods of processing; b) access; c) update and rectification; d) deletion, anonymisation or blocking; e) objection to processing, including objection to automated decision-making and profiling; f) withdrawal of consent; g) portability; h) limitation of processing.

The subjects of the personal data also have the right to lodge a complaint with the supervisory authority. Said rights may be exercised by directly contacting the Controller at the e-mail address privacy@miroglio.com or by writing to Miroglio Group – Privacy Office, Via S. Barbara 11, 12051 – Alba (CN), Italy.

AMENDMENTS TO THE POLICY

Any entry into force of new industry regulations, as well as the constant review and updating of user services, may entail the need to change the method used for processing the personal data of the users. Our privacy policy therefore may change over time and we therefore urge the visitor to periodically refer to this page.

GUEST ONLINE ORDER PRIVACY INFORMATION NOTICE

With this policy on the processing of personal data (the “Policy”), drafted pursuant to EU Regulation 679/2016 (hereinafter, the “Privacy Regulation”), Miroglio Fashion S.r.l., in its capacity as autonomous data controller (“Miroglio” or the “Controller”) would like to inform you that it will process the personal data provided by you (the “Data”) in order to make it possible for you to purchase products of the brand elena Mirò on the website http://www.elenamiro.com (the “Website”) We would also like to inform you that the Miroglio Group has appointed a Data Protection Officer, who resides at the following address: Miroglio Group - Data Protection Officer, Via S. Barbara 11, 12051 – Alba (CN), Italy, email: dpo@miroglio.com.

  1. Origin and type of the processed Data. Miroglio will process the following categories of Data that you have provided: a) identification data; b) contact details; c) data related to the purchases you have made from our website.
  2. Purpose of the processing of Data Miroglio will process your Data exclusively for the purpose of online purchase on the Website or for the provision of any other services related to such trading, as well as for the fulfilment of legal and contractual obligations, in accordance with the applicable law and regulations. The processing of your Data for the aforementioned purposes is a requirement for trading; consequently, if you do not provide us with your consent, you will not be able to make purchases on the Website.
  3. Methods of processing of Data
    The processing and handling of Data will take place within the European Union and in Switzerland through manual and electronic tools, with logic strictly related to the above purposes, in order to guarantee the security and confidentiality of Data in compliance with the Privacy Regulation..
  4. Retention of Data
    Your Data will be retained for a period no longer than the period allowed by the legal and/or taxation regulations (therefore, without prejudice to the exceptions expressly provided by law, for a period no longer than 10 years).
  5. Disclosure of Data
    The Data may be disclosed to companies belonging to the Miroglio Group or to third parties, qualified as data processors or sub-processors, for activities related to achieving the aforementioned purposes, such as, for example, banking and financial services, technical and administrative help desk services, management of shipments and any product returns.
  6. Rights
    Pursuant to the Privacy Regulation, you have the following rights and powers related to your Data: a) the right to be informed on the purposes and methods of processing; b) access; c) update and rectification; d) deletion, anonymisation or blocking; e) objection to processing, including objection to automated decision- making and profiling; f) withdrawal of consent; g) portability; h) limitation of processing. You also have the right to lodge a complaint with the supervisory authority. We would like to inform you that you may exercise your rights by directly contacting the Controller at the e-mail address privacy@miroglio.com or by writing to Miroglio Fashion S.r.l., Direzione Omnichannel, Via S. Barbara 11, 12051 – Alba (CN), Italy.
  7. Amendment and updates to the Policy
    Miroglio may amend, integrate and/or update this Policy, in whole or in part, also in the light of future changes in the Privacy Regulation. You will be informed of any amendment, integration or update in a timely and punctual manner via the electronic or printed means that the Controller may consider appropriate.

FIDELITY CARD PRIVACY INFORMATION NOTICE

With this policy on the processing of personal data (the “Policy”), drafted pursuant to EU Regulation 679/2016 (hereinafter, the “Privacy Regulation”), Miroglio Fashion S.r.l., in its capacity as autonomous data controller (“Miroglio” or the “Controller”) would like to inform you that it will process the personal data provided by you (the “Data”) in order to make it possible for you to participate in the loyalty programme (the “Loyalty Programme”), in accordance with the provisions thereof and the terms and conditions of use of the fidelity card (the “Regulation”). We would also like to inform you that the Miroglio Group has appointed a Data Protection Officer, who resides at the following address: Miroglio Group - Data Protection Officer, Via S. Barbara 11, 12051 – Alba (CN), dpo@miroglio.com.

  1. Origin and type of the processed Data. Miroglio will process the following categories of Data that you have provided: a) identification data; b) contact details; c) data related to the purchases you have made from our points of sales and/or on our websites.
  2. Purpose of the processing of Data Miroglio will process your Data for the following purposes:
    1. Purchase and Participation in the Loyalty Programme: online trading on the Website of the brand Elena Mirò of products signed by said brand and provision of any other services that are related to such trading; fulfilment of obligations arising from the Regulation, for the purpose of issuing a loyalty card, either physical or electronic, identifying the owners of the card and the provision of services reserved to the owners thereof;
    2. Legal and contractual obligations: in accordance with applicable laws and regulations and with the Regulation, also in order to prevent and identify any abuse, illegal use, offences or fraud;
    3. Marketing: with your consent and in consideration of the interest shown by the customer to receive updates concerning products and events organized by Miroglio, also in compliance to what indicated under the Regulation, we will periodically send you commercial, informational, promotional and/or advertising material via automated (e-mail, web, SMS and/or MMS, phone calls without an operator) and/or non-automated tools (printed mail and phone calls with an operator), as well as material related to market research and initiatives organised by Miroglio;
    4. Definition of your customer profile: with your consent and in consideration of the interest shown by the customer to receive updates concerning products and events organized by Miroglio, we will analyse your purchases and choices, in order to get a better understanding of your selections and preferences and consequently offer you, via automated decision-making and profiling tools, personalised services in accordance with your specific needs and characteristics.
    5. The processing of your Data for the purposes under (a) and (b) is a requirement for your participation in the Loyalty Programme; consequently, if you do not provide your consent, you will not be able to participate in the Loyalty Programme. On the contrary, the processing of your Data for the purposes under (c) and (d) is subject to the obligation of obtaining your prior optional consent.
  3. Methods of processing of Data
    The processing and handling of Data will take place within the European Union and in Switzerland through manual and electronic tools, with logic strictly related to the above purposes, in order to guarantee the security and confidentiality of Data in compliance with the Privacy Regulation.
  4. Retention of Data
    Your Data may be retained for various periods of time depending on the purpose for which they are collected and processed by Miroglio but always in accordance with the Privacy Policy. In particular:
    • for the purposes of paragraph 2, letter (a), the Data will be retained for the entire duration of the Loyalty Programme or until you will inform us about your intention to withdraw your registration to the Loyalty Programme;
    • for the purposes of paragraph 2, letter (b), the Data will be retained for a period no longer than the period allowed by the legal and/or taxation regulations (therefore, without prejudice to the exceptions expressly provided by law, for a period no longer than 10 years);
    • for the purposes of paragraph 2, letters (c) and (d), the Data will be retained for the entire duration of the Loyalty Programme or until you will inform us about your intention to withdraw your registration to the Loyalty Programme. If the Loyalty Programme will have a duration lower than 2 years, the Data will be retained for a maximum period of 2 years since the consent has been given or renewed. In any case, if the Controller has ascertained the lack of your continuous interest to receive updates about products and events organized by Miroglio, the Data will no longer be retained.
  5. Disclosure of Data
    The data may be disclosed to companies belonging to the Miroglio Group or to third parties, qualified as data processors or sub-processors, for activities related to achieving the aforementioned purposes, such as, for example, banking services, communication and marketing services, financial services, technical and administrative help desk services, management of shipments and any product returns.
  6. Rights
    Pursuant to the Privacy Regulation, you have the following rights and powers related to your Data: a) the right to be informed on the purposes and methods of processing; b) access; c) update and rectification; d) deletion, anonymisation or blocking; e) objection to processing, including objection to automated decision- making and profiling; f) withdrawal of consent; g) portability; h) limitation of processing. You also have the right to lodge a complaint with the supervisory authority. We would like to inform you that you may exercise your rights via one of our points of sale that participate in the Loyalty Programme, or by directly contacting the Controller at the e-mail address privacy@miroglio.com or by writing to Miroglio Fashion S.r.l., Direzione Omnichannel, Via S. Barbara 11, 12051 – Alba (CN), Italy.
  7. Amendment and updates to the Policy
    Miroglio may amend, integrate and/or update this Policy, in whole or in part, also in the light of future changes in the Privacy Regulation. You will be informed of any amendment, integration or update in a timely and punctual manner via the electronic or printed means that the Controller may consider appropriate.

NEWSLETTER PRIVACY INFORMATION NOTICE

With this policy on the processing of personal data (the “Policy”), drafted pursuant to EU Regulation 679/2016 (hereinafter, the “Privacy Regulation”), Miroglio Fashion S.r.l., in its capacity as autonomous data controller (“Miroglio” or the “Controller”) would like to inform you that it will process the personal data provided by you (the “Data”) in order to make it possible for you to receive commercial, informational, promotional and/or advertising material (the “Newsletter”). We would also like to inform you that the Miroglio Group has appointed a Data Protection Officer, who resides at the following address: Miroglio Group - Data Protection Officer, Via S. Barbara 11, 12051 – Alba (CN), Italy, email: dpo@miroglio.com.

  1. Origin and type of the processed Data. Miroglio will process the following categories of Data that you have provided: a) identification data; b) contact details.
  2. Purpose of the processing of Data Miroglio will process your Data for the following purposes: exclusively for the periodical sending of Newsletters. The processing of your Data for the aforementioned purposes is a requirement for sending such Newsletters; consequently, if you do not provide us with your consent, you will not be able to receive such Newsletters.
  3. Methods of processing of Data
    The processing and handling of Data will take place within the European Union through manual and electronic tools, with logic strictly related to the above purposes, in order to guarantee the security and confidentiality of Data in compliance with the Privacy Regulation
  4. Retention of Data
    Your Data may be retained until your withdraw your consent for processing, after your decision not to receive further Newsletter as indicated under article 2. The right of withdrawal can be exercised at any time, also via the “unsubscribe” procedure at the end of each Newsletter.
  5. Disclosure of Data
    The Data may be disclosed to companies belonging to the Miroglio Group or to third parties, that may be qualified as data processors or sub-processors, for activities strictly related to achieving the aforementioned purposes, such as, for example, communication and marketing services, technical and administrative help desk services.
  6. Rights
    Pursuant to the Privacy Regulation, you have the following rights and powers related to your Data: a) the right to be informed on the purposes and methods of processing; b) access; c) update and rectification; d) deletion, anonymisation or blocking; e) objection to processing, including objection to automated decision- making and profiling; f) withdrawal of consent; g) portability; h) limitation of processing.
    You also have the right to lodge a complaint with the supervisory authority. Said rights may be exercised by directly contacting the Data Controller at the e-mail address privacy@miroglio.com or by writing to Miroglio Group – Privacy Office, Via S. Barbara 11, 12051 – Alba (CN), Italy.
  7. Amendment and updates to the Policy
    Miroglio may amend, integrate and/or update this Policy, in whole or in part, also in the light of future changes in the Privacy Regulation. You will be informed of any amendment, integration or update in a timely and punctual manner via the electronic or printed means that the Controller may consider appropriate.