Signing up on Elena Mirò.com is quick and easy.

Click on Login or Register and select the option “register”. If you already have a Elena Mirò loyalty card, select “I have a loyalty card”, otherwise “I don’t have a loyalty card”; then enter the information requested.

If you don’t remember the number of your loyalty card, ask Customer Service.

Please remember that in the case of multiple registrations (multiple loyalty cards for the same customer), it is never possible to combine the points and credit of the multiple loyalty cards in a single one. The customer must contact Customer Service and request that the additional loyalty cards be cancelled.

I have a Elena Mirò loyalty card

If you have already signed up for the Elena Mirò loyalty scheme, click “I have a loyalty card” and enter the 13-digit number of your Elena Mirò Loyalty Card and the associated surname. Then click the button to proceed. If the data entered are correct, you can complete the registration.

If you enter a Loyalty Card of another Miroglio Fashion brand, you can’t continue and you must register on the website by selecting the item “I don’t have a Loyalty Card”. You will then be assigned a new Elena Mirò Loyalty Card.

I don’t have a Elena Mirò Loyalty card

If you have not signed up for the Elena Mirò loyalty scheme, click “I don’t have a Loyalty card” and enter the data requested to continue. At the end of registration, you will be automatically assigned a new virtual Elena Mirò Loyalty Card.

Yes. At the end of registration, you will be automatically assigned a virtual Elena Mirò Loyalty Card. If, instead, you have signed up for the Elena Mirò loyalty scheme but have not registered on the website, select the item “I have a Loyalty Card” during registration and follow the instructions to associate the loyalty card you already have to your new personal online profile (Account).

During registration on the Elena Mirò.com website you can associate the Elena Mirò Loyalty Card you already have to your personal online profile (MyAccount). How to do that?

Go to the registration page and select the item “I already have a Loyalty Card”. Enter the 13-digit number of your Elena Mirò Loyalty Card and the associated surname, then click the button to continue. If the data entered are correct, you can complete the registration.

If you enter a Loyalty Card of another Miroglio Fashion brand, you can’t continue and you must register on the website by selecting the item “I don’t have a Loyalty Card”. In this way, you will be automatically assigned a new virtual Elena Mirò Loyalty Card.

If you don’t remember the number of your Elena Mirò Loyalty Card, you can ask Customer Service.

No: during registration on the Elena Mirò.com website you can only associate a Elena Mirò Loyalty Card. If you don’t have one, the system will provide you with a new virtual Loyalty Card at the end of registration. If you want a physical card, go to a Elena Mirò shop with the numerical code of your virtual card and ask the personnel to replace it.

I am already a registered user of another Miroglio Fashion brand website. Can I use the same Account on the Elena Mirò website as well?

No, you need to be registered to the Elena Mirò website to log into your personal online profile (Account). If you haven’t done it yet, sign up now.

You can access your personal online profile (MyAccount): from a computer by clicking “Login | Register” at the top right, from a Smartphone and Tablet by clicking the menu icon at the top left and selecting “Login | Register” on the right on the black bar.

If you forgot your password, click “Retrieve password” on the log-in page and follow the instructions to continue.

To manage your data, enter your personal online profile (MyAccount). Here, you can edit your password and privacy settings, update your address list, manage your orders/returns and edit your wish-list.

You can access your personal online profile (MyAccount): from a computer by clicking “Login | Register” at the top right, from a Smartphone and Tablet by clicking the menu icon at the top left and selecting “Login | Register” on the right on the black bar.

All you need to do is follow a few simple steps to reset the password for your personal online profile (MyAccount).

Go to the log-in page, click “Recover password” and enter the e-mail address you used to register to the website. Confirm to continue.

After a few minutes you will receive an email with the link to set your new password.

You can subscribe to the newsletter by following one of the procedures described below.

Registration to the website: when registering on the website, agree to receiving offers and Newsletters.

Already registered user: if you have already registered on the website, access your personal online profile (Account) and check that, in the “Privacy and preferences” section, the item “I agree to processing for marketing purposes” is checked.

Non-registered user: enter your email address in the specific “Subscribe to our newsletter” box under the fold of the website and click the button on the right to confirm.

If you no longer wish to receive the Elena Mirò newsletter, there are 2 options.

Account (user registered on the website): if you have already registered on the website, access your personal online profile (Account) and, in the “Privacy and preferences” section, change your consent in the wording “I agree to processing for marketing purposes”.

E-mail: open the last newsletter you received, click the “Unsubscribe” link at the bottom of the email and confirm.

It can take up to a week to process the request. During this time, you might still receive emails from Elena Mirò.

Contact the Customer Service to request deletion of your personal online profile (Account).

No, it depends on the country you wish to make purchases in. We advise you to refer to the loyalty scheme page